Frequently Asked Questions

We offer trusted brands like Tide, Gain, Suavitel, and Downy, among others, for soap, detergent, bleach, and fabric softener. These products are carefully selected for their cleaning power, stain removal, and fabric care, leaving your laundry fresh and vibrant after every wash. They’re available through our vending machines or through our attendant for your convenience. 

Yes, we offer a variety of machine sizes, including large-capacity machines, to accommodate all types of laundry needs.

Yes, our laundromat is attended, with staff available to assist customers as needed. However, all our machines are fully self-service and easy to use, ensuring a convenient experience for everyone

Our wash-and-fold service is charged by the pound. For in-store drop-offs, the rate is $1.95 per pound. If you prefer pickup service, it’s $2.10 per pound. For those on a regular schedule with us, we offer a base price of $2.00 per pound (excluding any additional services  or products)

Yes, at Danny's, we do our best to match up pairs of socks! While we understand that socks can sometimes go missing, our team takes extra care to pair them up whenever possible. We aim to return your laundry neatly organized, helping you keep track of your essentials. If you have any specific requests or concerns, feel free to let us know!

At Danny's, we simplify our sorting process by separating laundry into two main categories: whites and colors. This ensures that your clothes are cleaned effectively while preventing any color bleeding. By focusing on these two groups, we streamline our service to deliver fresh and vibrant results every time.

Yes, at Danny's, we can wash, dry, and fold clothes with special instructions. We understand that some items may require extra care, and we're happy to accommodate those requests. However, please note that there may be an additional fee depending on the specific instructions provided. Just let us know your needs, and we'll ensure your laundry is handled with the attention it deserves!

 If so, please provide example(s):

Yes, at Danny's, we can wash, dry, and fold clothes with special instructions. Some examples of requests that may incur an extra fee include:

• Extra Load for Separation: If you need additional sorting beyond our standard whites and colors, we can accommodate this.

• Separation of Lights and Darks: For customers who want their light and dark items kept separate to prevent color bleeding.

• Separation of Delicates: Special handling for delicate fabrics that require extra care, such as hand-washing or air drying.

Just let us know your specific needs, and we’ll make sure your laundry is handled appropriately!

At Danny's, we prioritize the health and safety of our customers and staff. Therefore, we do not accept items that are contaminated. If we receive items that we deem to be contaminated, we reserve the right to reject those loads. We appreciate your understanding and cooperation in helping us maintain a clean and safe environment for everyone.

At Danny's, we take great care in handling your laundry, but we acknowledge that using our laundry service, like any service, comes with inherent risks. We value every customer and are committed to doing everything in our power to prevent damage or loss of items. However, please note that there is no guarantee against such occurrences. In the rare event that clothes are lost or damaged, we encourage you to report any issues as soon as possible. Our team will investigate the situation thoroughly and work with you to find a reasonable resolution. Your satisfaction and trust are our top priorities, and we strive to ensure a positive experience.

We offer laundry pickup and delivery Monday through Friday

Yes, there is a minimum order of $40 for our pickup and delivery service.

Typically, we aim to have most wash-and-fold orders delivered to you the day after pickup or within 48 hours, so you’ll have your laundry back in no time!

When placing your order online, you'll find a 'Preferences' section where you can share how you'd like your laundry done. We're happy to accommodate special requests, and some may come with an additional cost to ensure everything is just the way you like it!

No, you don’t need to sign a contract! We keep things simple and flexible—cancel anytime with  no strings attached!

When you place your order, we’ll ask for your credit card information. Don’t worry, your card won’t be charged until we receive your order at our facility and begin processing it!

We recommend placing your dirty laundry in a trash bag that can be securely cinched closed, keeping everything neat and contained.

If you're going out of town, no problem! You can easily suspend your account until you return. Just log into your account and put your service on hold until you're back from your vacation.